Customer Help
Our happiness team is always here to assist.
Why Shoptimizer?
We believe in easy access to things that are good for our mind, body and spirit. With a clever offering, superb support and a secure checkout you’re in good hands.
Smart ideas
With dozens of intelligent concepts, you’ll find what you’re looking for in our store, and it will be unique and personalized to match.
Outstanding support
Our customer support is second to none – users rave about how we don’t rest until every issue is solved to their satisfaction.
Secure checkout
With 128-bit SSL security with advanced encryption you are guaranteed that your purchases are safe.
Common purchase queries answered
Orders and Shipping
Our delivery cycle is about 7-10 days, the transportation logistics may include the time needs 7-10 working days, if you need specific consultation, you can contact us
Click on the account logo at the top right of the home page, then click in, and if you have problems, you can contact us
If you can leave us a message during our preparation, we will confirm with you again before delivery. If you are in transit, you may need to pay the logistics and change the delivery.
Some of our logistics may not include the tracking function, if you have any questions, you can contact us directly
No, we do not store your credit card information.We have a privacy policy
Yes, sales tax will be applied according to your local regulations.
Please provide your country name, and I’ll check if we ship there!
Yes, your items will be shipped together in one package unless otherwise specified.
If you have any questions about us SUPERDEER
ABOUT US
Our Superdeer is the only sales company registered in Hong Kong, and our company has its own 7 factories in China.
Sales Company Registered in Hong Kong: Super Deer Ltd. has registered its exclusive sales company in Hong Kong to facilitate its international business operations.
Factory Address in Anhui, China: Super Deer operates multiple manufacturing facilities in China, including one located at:Wanzhi District, Wuhu City, Anhui Province, China.
Previously, we have been exporting through our domestic company to various regions, including Southeast Asia, the Middle East, East Asia, and South America.
In 2024, our company will gradually transition from FAWNMUM to SUPERDEER LOGO, so that both products are available, and the future will gradually use the SUPERDEER LOGO completely.
You can contact us by email, phone, or other social media software, and we will deal with your problem as soon as possible.
Please contact us immediately if we can change your address directly during our preparation period, if in transit it may involve a paid change of address.
If you have a large number of purchases or would like to become a national agent, please contact us, we will have the corresponding policy.
You can contact us directly, we will communicate with you in detail according to the production of the product.
